I contacted Dianne when a couple of people had suggested that I may benefit from counselling. Dianne was recommended by an acquaintance. Her office was almost an hour away from where I live. I self referred by text message after looking at her website. We arranged an initial phone call of 30 minutes and then arranged the first session. Dianne had good assessment skills. She was professional and approachable. I felt comfortable with her. She explained the counselling process and boundaries around confidentiality. She let me know that I have choices, options and can make changes. I was feeling as though I was living my life on a treadmill rushing about and no longer enjoying myself. I needed help to break the cycle. Dianne was very effective at supporting me with this. I had 3 weekly telephone sessions of 1 hour each. I shouldn't have left it for as long as I did before seeking professional support. Thank you Dianne I now feel like I have my life back on track. I'm looking forward with optimism.
I went into this knowing what issues were causing me difficulty (for the most part), but not necessarily how to over the problems they presented. Through the sessions I was expertly guided on how to take an alternate look at these problems and ultimately learn to live with them, while realising they don't have any significant influence on my life and that what I do with my life from here is up to me. For that I could not be more grateful.
When I arrived I was at a very low point. Talking to a stranger wasn't easy but from the off Dianne made me feel at ease and helped me make sense of things .Over time I learnt from Dianne to think things through which helped a lot .I'm not saying I'm cured but hopefully I will be able to deal with my problems at lot better .Thank you
Dianne is the loveliest lady! She was brilliant and this service has helped me massively over several months. I can't thank her enough for the support she provided me with helping me through several difficulties I was experiencing within myself. Excellent service !